Terms of Service

1. Acceptance of terms

By accessing or using Hackats (the “Service”) you agree to be bound by these Terms of Service. If you do not agree, do not use the Service.

2. Description of service

Hackats lets you store a master resume, submit job descriptions, and generate tailored, ATS-oriented resumes and PDFs. Generating tailored resumes relies on third-party LLM providers to process your resume and job description text.

3. User responsibilities

• You are responsible for the accuracy of the information in your resume.
• No fabrication. Resumes must be truthful. You agree not to use the Service to create false, misleading, or fabricated employment history, credentials, or qualifications.
• You are responsible for maintaining the confidentiality of your account.

4. Acceptable use

You agree not to misuse the Service, including by attempting to access it in an unauthorized manner, submitting unlawful content, infringing others’ rights, or interfering with the Service’s operation or security.

5. Payments, billing & refunds

Template — finalize once the billing model is chosen. TODO: confirm exact refund window and terms.

• Paid features may be offered as subscriptions and/or one-time purchases (e.g. credits), billed through Dodo Payments as merchant of record. Applicable taxes/VAT are handled by Dodo.
• Subscriptions. If offered, subscriptions auto-renew for successive billing periods until cancelled. You may cancel at any time from your account or by contacting support; access continues until the end of the current paid period. On a failed payment we may suspend access to paid features until payment succeeds.
• Credits / one-time purchases. If offered, credits are non-transferable and tied to your account. [Placeholder: credits do not expire / expire after N months — to be confirmed.]
• Refunds. Tailored resumes are digital goods generated on demand. [Placeholder: refunds are handled case-by-case within N days for unused purchases; contact support. Exact terms are a TODO.]

Current pricing is published on our pricing page and may change from time to time; pricing is not part of these Terms.

6. Disclaimer

The Service optimizes resume formatting and keyword alignment for applicant tracking systems, but we do not guaranteeinterviews, job offers, or any particular outcome. The Service is provided “as is” and “as available” without warranties of any kind, whether express or implied.

7. Limitation of liability

To the maximum extent permitted by law, Hackats and its affiliates will not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits or data, arising from your use of the Service. Our aggregate liability is limited to the amount you paid us in the twelve months preceding the claim.

8. Termination

You may stop using the Service at any time and request account deletion. We may suspend or terminate access if you violate these Terms or use the Service unlawfully.

9. Changes to these terms

We may update these Terms from time to time. Material changes will be reflected by updating the “Last updated” date above. Continued use of the Service after changes take effect constitutes acceptance.

10. Governing law

[Placeholder: these Terms are governed by the laws of [jurisdiction], without regard to conflict-of-laws principles. To be finalized.]

11. Contact

Questions about these Terms? Contact us at contact@hackats.com.